When Hangzhou joined the Cities Changing Diabetes network in 2017,
the programme identified the quality of health management offered by
healthcare professionals, the diabetes management adherence rate, and
diabetes-related complications among people living with the condition
as areas for potential improvement.
Specialised skills for primary care doctors
Strengthening prevention and improving diabetes management at the
primary care level has been instrumental in bringing about change in
Hangzhou. This was achieved through the Chief Talent Plan training
course – a series of standardised training seminars aimed at
comprehensively improving the ability of primary care doctors and
nurses to prevent and manage diabetes.
More than 100 general practitioners and their specialised diabetes
teams, including nurses, pharmacists and nutritionists, have received
training through the Chief Talent Plan. By introducing these
specialised skills at the primary care level, Hangzhou has made it
easier for residents to seek and receive comprehensive diabetes care
within their communities.
Empowering residents through an app
To raise awareness of diabetes among the general public, Cities
Changing Diabetes partners in Hangzhou launched an online diabetes
management app. The app targets residents at high risk of developing
diabetes and connects users to medical specialists. These healthcare
professionals provide users with one-on-one guidance regarding health
management. All the data generated by this platform is collected by
the municipality, one of the partners in the cross-sector
collaboration that made this initiative possible.
"Hangzhou has realised that the key to prevention and control
of chronic diseases lies at the grassroots level."
- Yu Qiang, deputy director of
HangzhouMunicipal Health Commission
Hangzhou action case